This course is designed to equip participants with the knowledge and skills required to administer Microsoft 365 environments effectively.

Participants will learn how to manage Microsoft 365 tenants, configure users and groups, implement identity and access management, manage security services, and support compliance using Microsoft 365 administration tools. The course also covers Microsoft Entra ID, Microsoft Defender, Microsoft Purview, role-based access control, service health, tenant configuration, and governance.

Through structured learning, practical examples, and exam-focused guidance, participants will gain the confidence to manage Microsoft 365 environments, support organisational productivity, strengthen security and compliance, and prepare for the Microsoft 365 Administrator certification exam.

This course is suitable for IT professionals who are responsible for administering Microsoft 365 services, users, security, compliance, and tenant environments.

• It is especially suitable for:
• Microsoft 365 administrators
• Cloud administrators
• IT administrators
• System administrators
• Security administrators
• Compliance administrators
• IT support professionals managing Microsoft 365 services
• Professionals preparing for the Microsoft 365 Administrator certification exam

Participants should have basic experience with Microsoft 365 services, identity management, security, and general IT administration.

Before attending this course, participants are recommended to have:

• Basic understanding of Microsoft 365 services and cloud computing
• Familiarity with Microsoft Entra ID, users, groups, and roles
• Basic knowledge of networking, DNS, and Active Directory Domain Services
• Understanding of security, compliance, and access management concepts
• Some experience with Microsoft 365 admin center or PowerShell is helpful but not mandatory

At the end of this course, participants will be able to:

• Manage Microsoft 365 tenants, users, groups, roles, and service settings
• Implement Microsoft Entra identity, access, and hybrid identity capabilities
• Manage Microsoft 365 security features using Microsoft Defender solutions
• Support compliance, information protection, and governance using Microsoft Purview
• Monitor tenant health, service status, reports, and administrative activities
• Prepare for the Microsoft 365 Administrator certification exam

• Introduction to Microsoft 365 administration and tenant management
• Managing users, groups, roles, licenses, subscriptions, and service settings
• Implementing Microsoft Entra ID, identity synchronisation, authentication, and access control
• Managing Microsoft 365 security services, threat protection, and Microsoft Defender capabilities
• Implementing compliance, data governance, information protection, and Microsoft Purview solutions
• Monitoring Microsoft 365 service health, reports, alerts, and administrative activities
• Reviewing key MS-102 exam objectives and preparing for Microsoft 365 Administrator certification