This course is designed to equip participants with the knowledge and skills required to apply Scrum effectively and perform the role of a Scrum Master.

Participants will learn the Scrum framework, including Scrum values, accountabilities, events, artifacts, and commitments. The course also covers the responsibilities of the Scrum Master in coaching the Scrum Team, supporting the Product Owner, facilitating collaboration, encouraging continuous improvement, and helping organisations adopt agile ways of working.

Through structured learning, practical examples, and exam-focused guidance, participants will gain the confidence to support Scrum Teams, improve agile delivery, and prepare for the Professional Scrum Master certification exam.

This course is suitable for professionals who want to understand Scrum and strengthen their ability to support agile teams.

It is especially suitable for:

• Scrum Masters
• Aspiring Scrum Masters
• Project managers
• Agile team members
• Product Owners
• Business analysts
• Software developers
• Team leaders and managers
• Professionals preparing for the Professional Scrum Master certification exam

Participants do not need prior Scrum certification to attend this course.

Before attending this course, participants are recommended to have:

• Basic understanding of project work or product development
• Familiarity with teamwork, collaboration, and delivery processes
• Interest in agile practices and Scrum framework
• Experience working in projects, software development, or business teams is helpful but not mandatory

At the end of this course, participants will be able to:

• Apply advanced Scrum Master practices in complex team and organisational situations
• Facilitate effective Scrum events, team discussions, and improvement conversations
• Coach Scrum Teams, Product Owners, and stakeholders toward better collaboration
• Identify and address team-level and organisational impediments
• Prepare for advanced Professional Scrum Master certification

• Reviewing Scrum principles, empirical process control, and the Scrum Master’s advanced role
• Strengthening facilitation, coaching, mentoring, and servant leadership skills
• Supporting Scrum Teams in self-management, collaboration, conflict resolution, and continuous improvement
• Helping Product Owners, stakeholders, and organisations improve value delivery
• Identifying organisational impediments and supporting agile adoption beyond the team level
• Reviewing advanced Professional Scrum Master exam focus areas and preparing for certification