This course is designed to equip participants with the knowledge and skills required to support and manage cloud infrastructure environments.

Participants will learn key cloud concepts such as cloud architecture, deployment models, virtualization, networking, storage, security, automation, high availability, disaster recovery, monitoring, and troubleshooting. The course also introduces practical operational skills used to manage cloud services, support business continuity, optimise resources, and maintain secure cloud environments.

Through structured learning, practical examples, and exam-focused guidance, participants will gain the confidence to support cloud infrastructure operations, resolve common cloud issues, and prepare for the CompTIA Cloud+ certification exam.

This course is suitable for IT professionals who want to strengthen their cloud infrastructure, administration, and operations skills.

It is especially suitable for:

• Cloud administrators
• System administrators
• Network administrators
• Infrastructure support staff
• Data centre technicians
• IT support professionals moving into cloud roles
• Technical support engineers
• Professionals preparing for the CompTIA Cloud+ certification exam

Participants should have basic IT infrastructure and networking knowledge before attending this course.

Before attending this course, participants are recommended to have:

• Basic understanding of networking, servers, storage, and operating systems
• Familiarity with virtualization and data centre concepts
• Basic awareness of cybersecurity and access control concepts
• Interest in cloud infrastructure, hybrid cloud, and multi-cloud operations
• Prior CompTIA Network+, Server+, or equivalent IT experience is helpful but not mandatory

At the end of this course, participants will be able to:

• Understand cloud architecture, deployment models, and cloud infrastructure concepts
• Deploy, manage, and maintain cloud compute, storage, networking, and virtualization resources
• Apply cloud security, identity, governance, and compliance practices
• Support cloud availability, backup, disaster recovery, monitoring, and optimisation
• Troubleshoot common cloud infrastructure, performance, security, and connectivity issues
• Prepare for the CompTIA Cloud+ certification exam

• Introduction to cloud computing, cloud architecture, deployment models, and service models
• Managing cloud compute, storage, networking, virtualization, and container-based resources
• Applying cloud security, identity management, access control, governance, and compliance practices
• Supporting high availability, backup, disaster recovery, automation, and business continuity
• Monitoring cloud performance, cost, capacity, resource usage, and operational health
• Troubleshooting cloud infrastructure, connectivity, security, performance, and service issues
• Reviewing key CompTIA Cloud+ exam objectives and preparing for certification