This course is designed to equip participants with the knowledge and skills required to support and manage enterprise network environments.

Participants will learn key networking concepts such as network fundamentals, IP addressing, routing, switching, VLANs, wireless networking, IP services, security fundamentals, and automation. The course also introduces practical configuration and troubleshooting skills used to maintain reliable and secure Cisco-based network infrastructure.

Through structured learning, practical examples, and exam-focused guidance, participants will gain the confidence to support enterprise networks, resolve common connectivity issues, and prepare for the Cisco CCNA certification exam.

This course is suitable for individuals who want to build or strengthen their enterprise networking knowledge.

It is especially suitable for:

• Network support technicians
• Junior network administrators
• IT support professionals
• System support staff
• Technical support engineers
• Network operations team members
• Students or fresh graduates pursuing networking careers
• Professionals preparing for the Cisco CCNA certification exam

Participants should have basic computer and IT knowledge before attending this course.

Before attending this course, participants are recommended to have:

• Basic understanding of computer systems and operating systems
• Familiarity with internet connectivity and common network devices
• Basic knowledge of IP addressing is helpful
• Interest in routing, switching, wireless networking, and network troubleshooting
• Prior networking exposure or CompTIA Network+ knowledge is helpful but not mandatory

At the end of this course, participants will be able to:

• Understand enterprise networking fundamentals, network models, protocols, and IP addressing
• Configure and support basic routing, switching, VLANs, and wireless network environments
• Apply IP services, security fundamentals, and basic network access controls
• Troubleshoot common connectivity, routing, switching, and network performance issues
• Prepare for the Cisco CCNA certification exam

• Introduction to enterprise networking, Cisco technologies, and CCNA certification requirements
• Understanding network fundamentals, OSI model, TCP/IP, IPv4, IPv6, and subnetting
• Configuring switching, VLANs, trunking, wireless access, and network access concepts
• Understanding routing, static routes, dynamic routing concepts, and IP connectivity
• Managing IP services such as DHCP, DNS, NAT, NTP, and network device management
• Applying security fundamentals, access control, device hardening, and secure network practices
• Introduction to automation, programmability, controllers, APIs, and network management tools
• Reviewing key CCNA exam objectives and preparing for certification