This course is designed to equip participants with the knowledge and skills required to administer Microsoft Teams effectively.

Participants will learn how to configure and manage Microsoft Teams, including teams and channels, users, meetings, messaging policies, external access, guest access, apps, compliance settings, and reporting. The course also introduces key administrative areas such as Teams governance, security, collaboration controls, Teams Phone, and service monitoring.

Through structured learning, practical examples, and exam-focused guidance, participants will gain the confidence to manage Microsoft Teams environments, support collaboration across the organisation, and prepare for the Managing Microsoft Teams certification exam.

This course is suitable for IT professionals who are responsible for managing Microsoft Teams as part of a Microsoft 365 environment.

It is especially suitable for:

• Microsoft Teams administrators
• Microsoft 365 administrators
• Collaboration administrators
• IT administrators
• IT support professionals
• Messaging and communication administrators
• System administrators supporting Microsoft 365 services
• Professionals preparing for the Managing Microsoft Teams certification exam

Participants should have basic knowledge of Microsoft 365 services and collaboration tools.

Before attending this course, participants are recommended to have:

• Basic understanding of Microsoft 365 administration
• Familiarity with Microsoft Teams as an end user
• Basic knowledge of users, groups, roles, and permissions
• Understanding of collaboration, communication, and meeting tools
• Awareness of Microsoft 365 security and compliance concepts

At the end of this course, participants will be able to:

• Configure and manage Microsoft Teams settings, users, teams, and channels
• Manage meetings, messaging, collaboration policies, and external access
• Implement Teams governance, security, compliance, and lifecycle management
• Manage Teams apps, reporting, monitoring, and service health
• Understand Teams Phone and voice-related administration concepts
• Prepare for the Managing Microsoft Teams certification exam

• Introduction to Microsoft Teams administration and collaboration management
• Managing Teams users, teams, channels, policies, roles, and organisational settings
• Configuring meetings, messaging, calling, external access, and guest access
• Managing Teams apps, app permissions, app setup policies, and collaboration controls
• Implementing governance, security, compliance, retention, and lifecycle management
• Monitoring Teams usage, reports, service health, and troubleshooting common issues
• Reviewing key MS-700 exam objectives and preparing for Managing Microsoft Teams certification