This course is designed to equip participants with the fundamental knowledge required to understand cloud infrastructure and its role in modern IT environments.

Participants will learn the key concepts of cloud computing, including infrastructure as a service, platform as a service, software as a service, virtualization, cloud networking, storage, compute resources, identity, access management, and basic cloud security. The course also introduces how organisations use cloud infrastructure to improve scalability, flexibility, availability, and cost efficiency.

Through structured learning, practical examples, and beginner-friendly explanations, participants will gain the confidence to understand cloud infrastructure concepts, support cloud adoption discussions, and prepare for further learning in cloud platforms such as Microsoft Azure, AWS, or Google Cloud.

This course is suitable for individuals who are new to cloud computing and want to build a strong foundation in cloud infrastructure concepts.

It is especially suitable for:

• IT beginners who want to understand cloud infrastructure
• IT support staff moving into cloud-related roles
• System administrators exploring cloud environments
• Network administrators who want to understand cloud networking
• Technical sales or pre-sales professionals supporting cloud solutions
• Project managers involved in cloud migration or digital transformation projects
• Business users who need to understand cloud technology at a practical level
• Professionals preparing to pursue cloud certification pathways

Participants do not need prior cloud computing experience to attend this course.

Before attending this course, participants are recommended to have:

• Basic understanding of computer systems
• Basic knowledge of networking concepts
• Familiarity with internet-based services
• General understanding of IT infrastructure such as servers, storage, and applications
• Interest in learning how cloud environments are designed, managed, and used

At the end of this course, participants will be able to:

• Understand the basic concepts of cloud computing
• Explain the differences between public cloud, private cloud, hybrid cloud, and multi-cloud environments
• Identify common cloud service models including IaaS, PaaS, and SaaS
• Understand the role of virtualization in cloud infrastructure
• Describe key cloud infrastructure components such as compute, storage, networking, and databases
• Understand basic cloud security and identity management concepts
• Explain how cloud infrastructure supports scalability, availability, and business continuity
• Recognise common cloud use cases in modern organisations
• Understand basic cost, governance, and monitoring considerations in cloud environments
• Build a foundation for further learning in Microsoft Azure, AWS, Google Cloud, or other cloud platforms

• Introduction to cloud computing and modern cloud infrastructure
• Understanding public cloud, private cloud, hybrid cloud, and multi-cloud environments
• Overview of cloud service models including IaaS, PaaS, and SaaS
• Understanding cloud compute, storage, networking, databases, and virtualisation
• Introduction to cloud networking, connectivity, DNS, routing, and load balancing
• Basic cloud security, identity management, access control, and shared responsibility
• Understanding scalability, high availability, backup, and disaster recovery
• Introduction to cloud cost management, governance, monitoring, and reporting
• Overview of major cloud platforms such as Microsoft Azure, AWS, and Google Cloud