Overview

The Design Thinking & Innovation course introduces participants to a human-centred approach to problem-solving and innovation. Design thinking is widely used by organisations to develop creative solutions, improve customer experiences, and drive product or service innovation.



This course explores the key stages of the design thinking process, including understanding user needs, defining problems, generating ideas, prototyping solutions, and testing concepts. Participants will learn how structured innovation methods can help organisations develop more effective and user-focused solutions.

Through practical exercises and collaborative activities, participants will gain hands-on experience in applying design thinking techniques to solve real business challenges and foster a culture of innovation within teams.

Audience Profile

This course is suitable for professionals who want to improve their problem-solving and innovation capabilities.

Typical participants include:

• Business leaders and managers
• Product managers and designers
• Marketing and innovation teams
• Project managers and business analysts
• Professionals involved in product or service development

It is also beneficial for organisations seeking to strengthen innovation, creativity, and customer-centric thinking.

Prerequisities

There are no formal prerequisites required to attend this course.

Participants do not need prior experience in design thinking. However, basic understanding of business processes or product development environments may help participants better relate the concepts to real-world scenarios.

At Course Completion

By the end of this course, participants will be able to:

• Understand the principles and stages of design thinking
• Apply human-centred approaches to identify user needs and problems
• Generate innovative ideas using structured ideation techniques
• Develop prototypes and test potential solutions
• Apply innovation frameworks to improve products, services, and business processes

Course Outline

• Introduction to design thinking and innovation frameworks
• Understanding user needs and problem definition
• Ideation techniques for creative problem solving
• Prototyping and solution development
• Testing concepts and gathering feedback
• Applying design thinking in organisational innovation